About us

Golden City Support Services Inc. (GCSS) was established in 1978 as a disability service support provider in Bendigo and Loddon Region.

We are incorporated under the Associations Incorporation Act 2012 and are governed by a Board of Management under the GCSS Constitution. We are a registered provider under the National Disability Insurance Scheme and the Disability Act 2006 (Vic).

We are headquartered on Dja Dja Warrung Country in Bendigo and provide services in Central Victoria (Taungurung Country), Gisborne (Wurundjeri Country) and Echuca (Yorta Yorta Country).

Our Vision

Our vision is to create an inclusive community where people are supported to have homes in their local communities, develop their own relationships and enjoy the same access to community resources, opportunity to participate and rights as other members of their community.

Our Values

Each member of the Golden City Support Services team, in all aspects of our work, lives the following organisational values:

  • Human rights are at the centre of all we do in seeking equal opportunities and outcomes for the people we support and our staff who support them
  • Our practices are evidence-informed and evolve through collaboration and creativity
  • We expect meaningful, respectful and person-centred participation and inclusion
  • We strive for the best possible outcomes for the people we support by respecting their autonomy, building on their strengths, choices and aspirations, and supporting meaningful participation in communities
  • We welcome diversity and difference across our organisation
  • We are accountable for our actions and outcomes
  • We are reflective in our practices
  • We are tenacious in seeking improvements in how we work and what we achieve

Our Purpose

Golden City Support Services is formed as a charitable organisation to improve the quality of life and to further the human rights of people living with disability and people living with mental health conditions, including psychosocial disability, through the support services we provide. We do this by:

  • providing high-quality, individualised and flexible accommodation, community access, respite support, support coordination and other support services in regional Victoria;
  • working in partnership with the people we support and, with their consent, their families and other supporters to understand the support services needed;
  • working to bring about change so that communities are more inclusive, service systems more effective, and mainstream services more responsive by being a voice, and supporting the voices, of those we support;
  • building the capacity of our workforce through strong practice leadership and use of evidence-informed practice frameworks to ensure delivery of high-quality support services; and
  • doing all other things incidental or conducive to the achievement of these purposes.

Creating Independence

Our Creating Independence group is looking for interested members to join them. Creating Independence is a group of people with disability who are interested in helping other people with disability have better services and

Freedom on the Water

If you looked out on the water at Weeroona recently, you might have seen Ross taking on the waves in one of the Sailability watercraft.Sailability is a not-for-profit, volunteer run organisation that runs around the

Move with Me

Our CreateA team has been working on their next performance - Move With Me - which will be presented at the Castlemaine State Festival next week. Move With Me is a celebration of dance